Vaela Privacy Policy

Effective date: July 1, 2026

This policy describes how Vaela collects, uses, stores, and deletes information when you use our color and style guidance product. Vaela is operated by Vaela Technologies Inc., a Florida corporation.

What the current App Store version collects: an anonymous session identifier, your selfie for color analysis (uploaded to our servers for processing and deleted immediately after analysis, with only derived color values saved), your saved color profile, style recommendations, and optional AI explanations. Other features described below, such as closet, inspiration images, and commerce, are not active in the current build. They apply only if and when they are enabled in a future version of the app.

Information we collect

How we use information

We use your information to generate color and style guidance, personalize recommendations, improve product quality, prevent abuse, and operate optional features such as saved profiles, closet matching, and affiliate category links.

Vaela does not use your selfie to identify you as a person, perform facial recognition for identity matching, or sell face scans.

Face data and selfies

Before you upload a selfie, Vaela shows consent copy explaining that your photo is used for color analysis only. We process lighting and skin-tone color values to build your color profile. We do not store your raw selfie file after analysis completes. We may store derived color profile data (such as undertone, season, and LAB measurements) until you delete your profile or account.

Image retention

Analytics and cookies

We collect product analytics to understand feature usage and reliability. Analytics are used for aggregate and product improvement purposes. We do not use analytics to make automated decisions with legal or similarly significant effects.

Affiliate links

If commerce is enabled, Vaela may show category-level affiliate links with visible disclosure. Affiliate partners may receive standard referral information when you tap a link. Commerce does not change deterministic style ranking.

How we share information

We use service providers for hosting, storage, analytics, and AI explanation services under contractual safeguards. We do not sell personal information. We may disclose information if required by law or to protect users and the service.

Account and data deletion

You can delete your Vaela profile and associated data at any time. This section satisfies App Store account deletion disclosure requirements for Milestone A.

Option 1: In the Vaela app (when available in your build)

Option 2: Email request

Email privacy@vaela.ai from the address you used with Vaela (if any). Include the word "delete" and we will delete or anonymize your profile-linked data within a reasonable time.

What deletion removes

What deletion does not require

Raw selfie files are not stored after analysis, so there is no separate selfie file to delete from our servers.

Your choices

You can stop uploading images at any time. Some guidance features require the uploads needed to provide that feature.

Children

Vaela is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Security

We use technical and organizational measures appropriate to the data we process, including transport encryption, access controls, upload validation, and deletion workflows. No method of transmission or storage is completely secure.

International users

If you use Vaela outside the United States, your information may be processed in the United States or other countries where our providers operate.

Changes

We may update this policy as features evolve. Material changes will be posted here with an updated effective date.

Contact

Privacy questions: privacy@vaela.ai.

Back to Vaela Terms of Service Account deletion